Privacy Policy

Last updated: January 30, 2026

This Privacy Policy explains how Findro Family GPS Locator ("Findro", "we", "us", or "our") collects, uses, stores, and discloses information when you access or use our mobile application, website, and related services (collectively, the "Service").

We are committed to protecting your privacy and ensuring transparency regarding how your personal data is handled. Please read this Privacy Policy carefully.

By installing, accessing, or using the Service, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you use Findro, you may choose to provide certain personal information, including but not limited to:

  • Email address
  • Name or nickname
  • Profile photo (optional)
  • Information shared within private circles
  • Communications with customer support

You are not required to provide optional information, but some features of the Service may not function properly without it.

1.2 Location Information

Findro Family GPS Locator is a consent-based family and group location-sharing application.

With your explicit permission, we may collect and process:

  • Real-time location data
  • Background location data (only if enabled by you)

Location data is collected only when:

  • You explicitly grant location permissions on your device
  • You create or join a private circle
  • All invited members accept the invitation and grant required permissions

You are always informed when location sharing is active. You can stop location sharing at any time by adjusting your device settings or in-app controls.

1.3 Automatically Collected Information

When you use the Service, certain information may be collected automatically, including:

  • Device type, model, and manufacturer
  • Operating system and version
  • Application version
  • Language and regional settings
  • IP address (used for security, fraud prevention, and analytics)
  • Log files, crash reports, and diagnostic data

This information helps us maintain and improve the performance, stability, and security of the Service.

2. How We Use Information

We use collected information for the following purposes:

  • To provide, operate, and maintain the Service
  • To enable location sharing between trusted users
  • To personalize and improve user experience
  • To respond to inquiries and support requests
  • To communicate important updates, service notices, or policy changes
  • To ensure compliance with legal obligations and enforce our Terms of Use
  • To detect, prevent, and address technical or security issues

We process personal data only when we have a valid legal basis, such as user consent or legitimate interests.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information.

We may share information only in the following circumstances:

  • With members of your private circle, according to your selected settings
  • With trusted service providers who perform services on our behalf (e.g., hosting, analytics), under strict confidentiality obligations
  • If required by law, regulation, legal process, or governmental request
  • To protect the rights, safety, and security of our users, the public, or Findro

All sharing is limited to what is necessary for the stated purpose.

4. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service
  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal, accounting, or reporting requirements

When data is no longer required, it is securely deleted or anonymized.

You may request deletion of your account and associated data at any time by contacting us.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.

Despite our efforts, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your data.

6. Children’s Privacy

Findro is designed for family use. We do not knowingly collect personal data from children without verifiable parental or guardian consent.

Parents or legal guardians are responsible for supervising children’s use of the Service and managing permissions and invitations.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your personal data
  • Restrict or object to certain data processing activities
  • Withdraw consent at any time

To exercise these rights, please contact us at: hello@findrogps.com

8. International Data Transfers

Your information may be processed and stored in countries outside of your country of residence. We take appropriate measures to ensure that data transfers comply with applicable privacy laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Last updated" date.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: hello@findrogps.com